Privacy Policy

This privacy policy applies to the Web site only and does not cover information collected on any third-party sites to which this Web site links. This privacy policy is part of, and must be read in conjunction with, the Web site's Terms and Conditions. You can read the entire Terms and Conditions by clicking here. If you do not agree with the Terms and Conditions in their entirety, please do not use this Web site.

Web Site Users

Custom Residency generally collects personally identifiable information such as a name, postal address, E-mail address, telephone number, or credit card information with your specific knowledge and consent. This Web Site is operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Web Site, participating in any of our services and/or providing us with your information, you consent to this transfer.

How does the Web site use information supplied by me? Occasionally, visitors to our Web site may be asked to supply certain personally identifying information, which is then retained by Custom Residency. For example, we ask you for certain information if you choose to subscribe to our E-mail newsletters, register with our online discussion forums, or purchase our premium online content. If you choose to give us personally identifying information, such information will be retained by us and used to provide you with the products or services you have requested. Such Information may also be used to provide you with additional information from Custom Residency about Custom Residency, its affiliates, or selected outside companies whose products or services we feel may be of use to you. Any information from selected outside companies will be transmitted by Custom Residency so that such companies will not have access either to your E-mail address or to your other personally identifying information. Moreover, we will not sell or rent any personally identifying information obtained through the Web site to any other company or organization.

If you visit our Web Site and volunteer personally identifiable information, you may modify, update or delete your personally identifiable information at any time by visiting your profile page where you have the opportunity to access and revise certain of your personally identifiable information, and to update your preferences regarding what information you want to receive from Custom Residency, its affiliates, or selected outside companies, or by clicking on the "Contact" link and sending us an E-mail with the words "Remove My Name" in the subject line of your E-mail. You should be aware, however, that it is not always possible to completely remove or modify information in our databases. In addition, please be aware that your ability to opt out from receiving marketing and promotional materials does not change our right to contact you regarding your use of our Web site.

From time to time, the personally identifying information that you provide to us may be shared with our suppliers or service providers who assist us in maintaining and managing our newsletters, our premium online content, our online discussion forums, and other activities on the Web site. Such suppliers or service providers may use your personally identifying information only in the course of providing services to Custom Residency, but they may not use such information for other purposes.

While your individual information is protected as discussed above, Custom Residency reserves the right to use such individual information to create aggregated, anonymous data about users in order to develop statistics about activity on and visitors to the Web site. In addition, Custom Residency may disclose personal information if we in good faith believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of the Web site; or (4) protect the personal safety, property, or rights of our users or the public.

What are "cookies" and how do you use them? "Cookies" are pieces of information that are placed by a Web site in a storage place on your computer. Cookies do not contain information that is, in itself, personally identifying. Cookies are placed on your computer in a limited way to help deliver advertisements, to calculate unique site visitors, and to track usage throughout our site. Other uses include placement of cookies to make the login process more convenient for users of our E-mail newsletters, our premium online content, and our online discussion forums. In addition, some advertisers may place cookies on your computer. We do not have control over cookies placed by advertisers.

In addition, we contract with certain third parties to help manage and optimize our Web site business, including the following:

We use the services of a third party company, Google Analytics - www.google.com/analytics/, to help us measure the effectiveness of our advertising and how visitors use the Web site. To do this, we use Web beacons and cookies provided by this third party marketing company at this Web site. This information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see.

How is my credit card information used when I make a purchase? When you make a purchase, we ask you to provide your credit card information so that we can process your payment. During the ordering process, such credit card information is transmitted to Custom Residency (in the case of our premium online content) or (in the case of our archives, subscriptions, and mail order products) to one of our suppliers or service providers. In both cases, credit card information is then transmitted to third-party credit card processors and card issuers that must use your information to process your order.

Children's Online Privacy Protection Act

No one under the age of 13 should provide any personal information. In general, Custom Residency does not knowingly collect personally identifiable information from children under 13. If in limited circumstances we do knowingly collect personally identifiable information from children under the age of 13, we will do so only with verified parental consent prior to collection. In the event that we learn that we have collected information from a child under the age of 13 without verification of parental consent, we will delete this information from our database as quickly as possible. If you believe the Web site has any information about anyone under 13, please contact us at our Contact Page.

Data Security

We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.